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Downtown Studio

Yoga, Pilates, Reformer Pilates, Barre, and Functional Fitness. Melbourne CBD.

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ETIQUETTE & FAQ

ARRIVE EARLY

We do not allow latecomers into class. To avoid disappointment, please arrive 5 to 10 minutes before class. If you arrive after the class start time, we will early cancel you or find you an alternative class.

NO PHONES

This one is simple, but no phones in class whatsoever. If you do not want to leave your phone in the changeroom, our receptionists will be happy to mind it for you—we can even charge it while you're in class.

FIRST VISIT

Your first stop will be at the reception desk, please sign into your class or 1:1 with us. On your first visit you will fill out a medical history form and we will tour you around the studio. Arriving with enough time will make your first visit stress-free and allow you to settle in, have a tea, and find out where everything is.

PREGNANCY

A selection of our classes are suitable for pregnancy in the second and third trimester. Please tell reception as soon as you know you are pregnant and tell your instructor before each class. The classes that are prenatal friendly during the second and third trimester are Beginner Yoga, Meditation, Barre, Reformer Pilates Essentials, Reformer Pilates Open, and Lift, providing you have had a consistent practice leading up to your pregnancy. You can attend private sessions and Small Group Pilates throughout the entire pregnancy. The following classes are not prenatal friendly at any time during pregnancy: Mat Pilates, Yin Yoga, Reformer Pilates Intermediate, Functional Fitness, and Boxing.

CLASS CANCELLATION POLICY

Group classes: 4 hours notice required to cancel or reschedule.

Studio Pilates 2:1 (Small Group Pilates) & Private Sessions: 24 hours notice required to cancel or reschedule.

Late cancellation/no-show fee:
If you booked your class using an unlimited membership and you late cancel or no-show, the first instance each month is free, after that you will be charged a $5 fee for each subsequent late cancel/no-show. Late cancellation/no-show fees will be processed with the payment method we have for you on file.

MEDICAL CLEARANCE

You will fill out a medical history form prior to your first visit. If you have a known condition please get in touch as you may require a letter from your doctor to clear you before participating in some classes.

PREREQUISITES

Attending beginner yoga regularly for 2 months is ideal. Once you have maintained a regular weekly practice you can progress to Slow Flow and Flow. You will attend a minimum of 10 yoga classes at our studio in any combination of Beginner, Slow Flow or Flow before booking Iyengar Yoga.

Begin with Reformer Pilates 1 classes, once you complete 10 classes learning the basics and building up your endurance you can book into Reformer Pilates 2.

DURING CLASSES

No glassware or ceramic cups in the studios. Wipe down your yoga mats & reformer beds at the end of each class. Put any props away before you leave. No phones in class. Reset your reformer with all the springs on. No shoes in the yoga studio.

Q. HOW DO I BOOK CLASSES?

A.Download the Downtown Yoga & Pilates app for iPhone and Android. Use the app to book, waitlist, cancel or reschedule your classes. You can also view your schedule, purchase credits and connect with our rewards program. Sign in before each visit with reception or at the iPad near reception.

Q. WHAT CAN I DO IF THE CLASS I WANT TO BOOK IS FULL?

A. If a class is fully booked you can join the waitlist. You will receive an email & text notification once you’ve got in. You can respond to the text with a Y to accept the spot or N to pass your spot onto the next person on the waitlist. This system works really well so don’t despair if your favourite class is full, use the waitlist because more often than not you will get in.

Q. I HAVE/HAD A PAST INJURY, NIGGLES, ACHES AND PAINS

A. Please tell the instructor know at the beginning of class if there are any issues, even if they know about your injury, if it not feeling good that day. Let the instructor know if you have a past injury, have had surgery or if there is an area or exercise you need to avoid. They will make sure to give you alternatives during the class. If you have a chronic injury, had an acute injury or have had surgery we recommend booking a 1-1 assessment for your first visit and completing small group classes to learn modifications for common exercises.

Q. WHAT IF I NEED TO LEAVE CLASS EARLY?

A. Please notify your instructor and reception before the class.

Q. WHAT FACILITIES AND ACCESSIBILITY DOES THE STUDIO HAVE?

A. Free wifi: the password is wellbeing. We provide filtered water, daily herbal tea and apples.

Showers the studio have all natural body wash, shampoo and conditioner. Hairdryer available from reception.

Hand towels for classes and bath towels for showers are provided free, just pick one up at reception.

Lockers and pigeon holes in the change rooms.

Non-gendered toilets and shower.

Female and male change rooms.

Lift Access to both levels.

Light essential oil scent diffused throughout the studios.

Q. WHAT DO I NEED TO BRING?

A. Props and mats are supplied for all classes. Bring a water bottle if you would like to have water available during class.

For Yoga, if you wish to bring your own mat you may store it inside the yoga studio props area – please make sure it is in a bag with your name on it.

Q. WHAT SHOULD I WEAR?

A. Whatever you like! Trainers are required for Functional Fitness, Lift, Boxing and Spin.

Q. WHAT TEMPERATURE IS IT IN THE YOGA STUDIO?

A. During the winter months we keep our yoga studio at a constant 24°C. In the warmer weather the room is maintained at 21°C.

REFUNDS

Sorry we do not give refunds. But you can transfer the value of your purchase to a different product. Or transfer your credits to a friend.

INTRO OFFER 10 CLASSES FOR $100 BUY NOW

Download the Downtown App iOS Android.

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