ARRIVE EARLY
We do not allow latecomers into class. To avoid disappointment, please arrive 5 to 10 minutes before class. If you arrive after the class start time, we will early cancel you or find you an alternative class.
NO PHONES
This one is simple, but no phones in class whatsoever. If you do not want to leave your phone in the changeroom, our receptionists will be happy to mind it for you—we can even charge it while you're in class.
FIRST VISIT
Your first stop will be at the reception desk, please sign into your class or 1:1 with us. On your first visit you will fill out a medical history form and we will tour you around the studio. Arriving with enough time will make your first visit stress-free and allow you to settle in, have a tea, and find out where everything is.
PREGNANCY
A selection of our classes are suitable for pregnancy in the second and third trimester. Please tell reception as soon as you know you are pregnant and tell your instructor before each class. The classes that are prenatal friendly during the second and third trimester are Beginner Yoga, Meditation, Barre, Reformer Pilates Essentials, Reformer Pilates Open, and Lift, providing you have had a consistent practice leading up to your pregnancy. You can attend private sessions and Small Group Pilates throughout the entire pregnancy. The following classes are not prenatal friendly at any time during pregnancy: Mat Pilates, Yin Yoga, Reformer Pilates Intermediate, Functional Fitness, and Boxing.
CLASS CANCELLATION POLICY
You can freely cancel any group class up to 4 hours before the class start time. If you cancel less than 4 hours before the start of class, this will count as a late-cancel.
24 hours notice is required to cancel or reschedule all 1:1 and 2:1 sessions.
If you late cancel or no-show and are on a Multipass or casual pass you will lose a credit.
If you are on a Membership and late-cancel or no-show 3 times in a calendar month your booking privileges will be suspended for 7 days and your bookings cancelled. You may still attend class by arriving at the studio 10 minutes before class and if there is a spot available we will book you in.
MEDICAL CLEARANCE
You will fill out a medical history form prior to your first visit. If you have a known condition please get in touch as you may require a letter from your doctor to clear you before participating in some classes.
PREREQUISITES
Attending beginner yoga regularly for 2 months is ideal. Once you have maintained a regular weekly practice you can progress to Slow Flow and Flow. You will attend a minimum of 10 yoga classes at our studio in any combination of Beginner, Slow Flow or Flow before booking Iyengar Yoga.
Begin with Reformer Pilates 1 classes, once you complete 10 classes learning the basics and building up your endurance you can book into Reformer Pilates 2.
DURING CLASSES
No glassware or ceramic cups in the studios. Wipe down your yoga mats & reformer beds at the end of each class. Put any props away before you leave. No phones in class. Reset your reformer with all the springs on. No shoes in the yoga studio.
